Privacy policy.

1. Introduction

HatchPath LLC (“HatchPath” or “we”) respects your privacy. This Privacy Policy outlines how we collect, use, store, disclose, and protect personal information of our users, including Coaches and Clients.

This Policy applies to information collected through www.hatchpath.io (“the Website”) and through electronic communications like email or text messages between you and the Website. It does not apply to information collected offline or through third-party sites, even if they are linked from our Website.

By using the Website, you agree to the practices described in this Privacy Policy. If you do not agree, you should not access or use the Website.

HatchPath implements security and access controls to protect your personal data and only processes it when permitted by this Policy or by law. HatchPath is the controller of the data collected through the Website.

This Privacy Policy was last updated in March 2022. We may change this Policy without notice, so please check back regularly. Continued use of the Website after changes implies acceptance.

If your personal data changes, you are responsible for keeping it updated with us.

Contact Information

To review, correct, or delete your personal data, or for any questions, contact us at:

Email: support@hatchpath.io

Mail: 4850 Tamiami Trail N, Suite 300, Naples, FL 34103, USA

Third-Party Links

Our Website may include links to external sites that we don’t control. This Privacy Policy doesn’t apply to those sites. Please review their policies before using them.

Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from them. If you believe a child has used our Website, contact us, and we will delete their information.

2. Definitions

  • Comply with a legal obligation: Using your data to fulfill legal requirements.

  • Consent: Your explicit permission to collect and use your data.

  • External Third Parties: Service providers like IT, legal, or accounting firms working on our behalf.

  • Internal Third Parties: HatchPath subsidiaries offering essential services such as IT and reporting.

  • Legitimate Interest: Using your data in ways that benefit our business and don’t override your rights.

  • Personal Data: Information that can directly or indirectly identify you (e.g., name, IP address, etc.).

3. Types of Personal Data We Collect

We may collect, process, and store the following:

  • Contact Data: Mailing address, email, phone number

  • Identity Data: Name, date of birth

  • Marketing Data: Your preferences for receiving marketing

  • Communications Data: Messages and communication preferences

  • Profile Data: Username, password, settings

  • Technical Data: IP address, browser and OS details, device information

  • Transaction Data: Interactions with other users or coaches

  • Usage Data: Information on how you use our Website and which services you explore

We may also collect Aggregated Data for statistics, which doesn’t identify individuals unless combined with Personal Data.

4. How We Collect Personal Data

We collect data through:

  1. Direct interactions – When you fill out forms, contact us, register, or use the Website.

  2. Automated technologies – We collect Technical and Usage Data via cookies, server logs, and similar tools.

5. How We Use Your Personal Data

We only use your Personal Data when legally allowed. This may include:

  • For our legitimate interests (as long as your rights aren’t harmed)

  • To comply with legal obligations

  • With your consent

Examples of legitimate interest uses:

  • Managing your relationship with us

  • Operating and improving the Website

  • Communicating about services and updates

  • Handling concerns or support requests

  • Matching you with a coach

  • Enforcing contracts

Consent

When you provide data via online forms, you are giving consent. You can withdraw consent at any time.

6. Cookies and Analytics

  • We use cookies to improve the Website and user experience.

  • Cookies collect non-personal data like pages visited and device details.

  • You can disable cookies in your browser settings, but some features may not work properly.

  • We use Google Analytics and Google Tag Manager to analyze traffic. These tools may collect data such as page visits and IP addresses (anonymized in the EU).

  • You can opt out by using this plugin: Google Analytics Opt-Out

We do not use automated profiling or adjust behavior based on “Do Not Track” signals.

7. Disclosures of Your Personal Data

We may share your personal data with:

  • Internal and external service providers (e.g., IT, legal, or accounting support)

  • Coaches (if you book a session)

  • Buyers or successors in the event of a business sale

  • Legal authorities, if required by law

We do not sell your data. We only share it with your consent or when required for legitimate business needs.

8. Data Security

We use industry-standard security measures to protect your Personal Data and restrict access to only those who need it. Our team and partners are required to keep your data confidential.

We will notify you if a data breach occurs and we’re legally required to do so.

Despite our best efforts, no system is 100% secure. Please be aware that using the internet always involves some level of risk.